High-yield causes quality problems Japanese cars frequently recalled the absence of the domestic system


On October 30, Nissan announced that it has recalled more than 2 million vehicles worldwide, including more than 5,700 vehicles in the Chinese market. This is another large-scale recall operation in Japanese cars following the recall of Mitsubishi in 2001. The Japanese, who have always been known for their finesse, have frequently announced recalls in just two years, including Toyota, Honda, Nissan, and Mitsubishi. In addition to being able to explain the responsibility of Japanese car dealers, "the quality problems caused by high production can not be ignored." A professional said.
★ Nissan large-scale recall

On October 30th, the Japanese automobile manufacturer Nissan announced that it will recall 2.56 million cars worldwide. The reason for the recall is that there may be a short circuit in the internal circuit of the crankshaft position sensor of the engine, which may cause the engine to be underpowered or unable to start. In the worst case, the engine may stall during running.
Nissan China Office said in an interview with reporters that the recall involves domestically produced N16 models and imported Chi Chun T30 models before June 2002, which were 4,996 and 794 vehicles respectively. At the same time, they said that domestic sunlight and other joint venture models do not have such problems.
The most affected by this recall was Japan, followed by the United States and Europe. This is the second major recall after Mitsubishi in Japanese history. However, just over a year earlier, in June 2002, Nissan Motor Co. of Japan also announced that it would recall 118,000 vehicles with grace problems. Among them, the models involving the Chinese market are 2-liter A3 models with a total of 469 vehicles.
★Honda's consecutive problems began on October 8. The 57,724 new-generation Accord sedan cars produced from January 15th to September 4th 2003 will be returned to Guangzhou Honda Automobile's special sales service store for free inspection and prevention of loosening.
The person in charge of Guangzhou Honda explained that because of the unusually high temperatures this summer, the fixed jaws of the gasoline pressure control valve of the new generation Accord sedan in some regions are reduced in rigidity, and when the vehicle is driving on bumpy roads, loosening may occur, affecting Fuel supply.
Due to differences in the structure and installation position of gasoline pressure control valves, 98 models such as the Accord, Odyssey, Fit, etc. produced by Guangzhou Honda will not have similar problems.
The recall is already the third time that Guangzhou Honda has adopted similar "recall measures." In May 2002, despite no problems in China, Guangzhou Honda also announced free maintenance of the Accord that was delivered before August 1999; in August 2003, over 30,000 new Accords across the country, due to the possibility of loosening of the engine snorkel. Return to the Guangben special repair shop to replace the engine snorkel assembly.
Jia Xinguang, chief analyst of China Automotive Industry Consulting Co., Ltd., believes that without the relevant policy pressure, Guangzhou Honda took the initiative to announce relevant information and carry out free maintenance. It was a "secret recall" and media exposure for some major manufacturers' vehicles. After the exposure, passively declare maintenance to be transparent, so that consumers have full right to know.
Mitsubishi's bitter lesson is that of the 344,460 cars Mitsubishi announced on March 26, 2001, including the Fuso Canter, Fighter Mignon trucks and Rosa buses that were produced from October 1994 to October 2001. According to an official from Mitsubishi, the recall may affect 50,000 trucks and buses sold in Europe, and 16,000 Canter trucks sold in the United States. The cost of the recall is expected to be as high as 2.58 billion yen (equivalent to 1935). Ten thousand U.S. dollars). Mitsubishi promises to handle "problem vehicles" in accordance with the relevant regulations of each country.
Previously, the company’s many costly recalls were mainly concentrated on cars. This time it was the first time that a large number of trucks were recalled (the company’s main profit point). The incident was caused by the fact that in January 2001, a Mitsubishi truck suddenly lost two tires while traveling to Tokyo, and Mitsubishi had to announce the recall of 124,000 trucks for free repair.
For more than 20 years, Mitsubishi Motors has been concealing serious product defects from consumers in order to avoid costly recalls and preservation. With the Mitsubishi car accident frequently occurring, the scandal finally exposed, leaving Mitsubishi in a quagmire of internal and diplomatic difficulties.
In June 2000, Mitsubishi had to recall nearly 2 million cars worldwide and publicly apologized for concealing product defects. Mitsubishi’s reputation has been hit unprecedentedly, and since then it has plummeted and the former president has resigned.
★ The recall of “car recalls” caused by quality problems is indeed more like a bitter pill for manufacturers. A model was recalled with losses of as little as tens of millions of yuan and as much as tens of billions of yuan. In 2002, Mitsubishi Motors Co. spent about $45.8 million in a recall operation involving 524,000 vehicles. This was something that weaker domestic companies could not afford. This is why many manufacturers are reluctant to “recall”. Inside.
However, at the same time, some experts pointed out that the Japanese car broke out repeatedly in a short period of time. Another major reason is that due to high production quality problems have been caused. Now, several major manufacturers’ cars are selling globally. There is data that Toyota has already ranked second in the world’s cars. Honda’s joint venture in China, Honda’s products, has been in short supply, and many consumers have been waiting in line for nearly a year. Spot need to increase tens of thousands of yuan. While the demand has increased sharply, quality problems have emerged and manufacturers have repeatedly announced a large-scale recall.
★ The recall of cars in the domestic embarrassment in the global series of car recalls, alone to Chinese consumers. After all of these calls back to China, it became free maintenance, and domestic consumers had no choice but to find other solutions.
On May 26, 2000, Mr. Li spent 45,500 yuan in a car sales company in Beijing to buy a Nissan Nissan style sedan. In August of the same year, Mr. Li discovered that the automatic transmission of the car could not be used according to performance requirements. The Beijing Import and Export Commodity Inspection and Quarantine Bureau confirmed that the harness plug of the electromagnetic valve of the automatic transmission was broken and rusted, resulting in abnormal operation of the transmission when the shift lever was in the D position.
On October 13, Nissan's Beijing office sent a letter to Mr. Li, expressing willingness to repair the fault of the vehicle purchased by Mr. Li without compensation and bear the cost of the vehicle from Changsha to Wuhan. Mr. Li requested a return. In the absence of a result of the agreement between the two parties, Mr. Li will sue the car sales company and Nissan Motors (China) Co., Ltd. to court. Mr. Li eventually won the lawsuit.
The same thing happened on Mitsubishi cars. Shanghai residents Zhang Juhong purchased a Mitsubishi Pajero V33 SUV in 1997, which cost 510,000 yuan. Shortly after his use, Zhang Juhong discovered that there was a quality problem in the car's engine and Mitsubishi Motors changed her engine for free. In October 1998, Zhang Juhong discovered during the annual inspection of the vehicle that the engine replaced by Mitsubishi did not have a print number.
In February 2001, the State Administration for Entry-Exit Inspection and Quarantine issued an announcement to revoke the safety and quality licenses of imports of Mitsubishi Pajero V31 and V33 off-road vehicles for importation. Soon, the National Entry-Exit Inspection and Quarantine Bureau, the Ministry of Public Security, the General Administration of Customs, and the Ministry of Foreign Trade and Economic Cooperation jointly issued a notice stating that improper design of the Mitsubishi Pajero V31 and V33 off-road vehicles caused wear and perforation of the rear brake pipe, resulting in brake failure. Mitsubishi Corporation made a corresponding compensation plan. On April 18 of the same year, the company replaced the redesigned rear brake pipe for Zhang Juhong and compensated RMB 60,000.
★ The problem of the domestic recall system being absent from the country's establishment of a recall system has been raised several times, but it has always been because the objections are louder and there are no results. The argument against “recall” is that the current implementation of the automobile recall system in our country is not in line with national conditions. The quality of our cars is much lower than that of foreign countries. Once the recall is implemented, the cost will be tens of millions or even over 100 million yuan. For the current weak domestic auto companies, it is simply unsustainable.
However, according to the latest news from the authoritative department, consumers are looking forward to the implementation of the car recall system. According to the person in charge of the State General Administration of Quality Supervision, Inspection and Quarantine, the Regulations on the Administration of Recall of Defective Automobile Products drafted by the General Administration of Quality Supervision, Inspection and Quarantine (AQSIQ) was released to the public in October last year. The public opinions were widely consulted, and the details of the relevant draft are still under way. Further discussions and revisions are expected to be implemented within this year.
However, some experts pointed out that the formulation and implementation of “car recall” laws and regulations is only the first step in establishing the entire “recall system”. The establishment of a customer information system and the establishment of a fair and authoritative accreditation body cover a healthy and benign "recall environment" of this series of contents, and it is the direction in which domestic consumers will actually need to work hard to get closer to the "car recall."