Analysis of Five Difficulties in Automobile Rights Protection

Although automobile rights protection has become a weapon in the hands of consumers, we should also see that automobile rights protection still faces enormous difficulties. On the way to safeguarding rights, seeing and overcoming difficulties is the key to truly solving the rights protection issue.

(1) Insufficient evidence: Some consumers do not pay attention to the collection of relevant maintenance documents during normal maintenance and repairs, and the lack of professional knowledge of the vehicle owners. It is not until they need proof to discover that the owners have no way to start. Although there is now an inversion of evidence, from the current situation, there are few cases in China that use this method of proof.

(B), identification nowhere: the owner does not recognize the manufacturer's test results, you need to carry out quality assessment on their own, and currently only a few identification agencies do not accept unilateral commission, if the owner requires the identification of the need to obtain the manufacturers With the written consent, this is not difficult for the owner.

(C), high cost of rights protection: the test cost of thousands of yuan for the owner is also a big test, and if the main components of the test, the test cost is up to more than 100,000 yuan, in the sky price In the face of expenses, more owners had no choice but to give up; in addition, the lengthy complaint process also caused the owners to feel physically and mentally exhausted.

(d), to solve the problem of low efficiency: For disputed complaints, it often takes a few rounds of round-trip to confirm. Firstly, the owner reports to the 4S shop for the impediment detection, and then the 4S shop gives feedback to the manufacturers for filing. Thus, several down and back down, ranging from a month to two months, and as many as a year and a half, the owner’s right determination is also slow. After the land has been consumed, even if it is finally persisted, it will be forced to compromise in the face of limited achievements in human rights protection.

(5) Difficulties in relocating vehicles: This involves firstly the issue of responsibility determination, and then relates to whether conditions for returning vehicles have been reached. Responsibility determination is already a difficult threshold for car owners. After passing through this road, it has to continue to determine how to determine whether to meet the conditions for returning cars. It is not easy to think twice.